Service Catalog Specialist

The service catalog plays a vital role in IT service delivery, and its importance cannot be overstated. While the service catalog is included and reviewed as part of the integratedITSM™ Essentials certification, this certification goes beyond theoretical guidance. Obtain a detailed and specialized understanding of what is needed to define, create, implement, and manage the ongoing processes for a highly effective service catalog.

Who is this for?

This certification is designed to support and qualify individuals who are responsible for designing, building, implementing, and maintaining an updated service catalog.

Why get certified?

The Service Catalog Specialist designation validates the capability to develop and sustain an up-to-date service catalog that supports the efficient and effective delivery of IT services, as well as positively impacting business value.


There are no prerequisites for this certification. Completing the integratedITSM™ Essentials certification or having equivalent knowledge and experience is recommended.