The Value of PDC’s Organizational Change Management Architect™ Designation

Rolling Meadows, IL – October 22, 2024

No other IT service management (ITSM) based designation scheme in the industry puts as much emphasis on leadership skills as PDC’s integratedITSM™. A prime example of this commitment is the Organizational Change Management Architect™ designation – the only one of its kind in the industry.

The Organizational Change Management Architect™ designation is more than just a credential; it functions as a comprehensive road map for leaders eager to drive impactful change within their organizations. This designation empowers professionals to lead with confidence, inspire and motivate their teams, and ensure that every change initiative aligns with the strategic goals of the business.

In an era where technological advancements and market dynamics evolve rapidly, the ability to manage change effectively is crucial. ITSM professionals are often at the forefront of implementing new technologies and processes, making it essential for them to possess strong change management skills. By developing these skills, they are better prepared to facilitate transitions, minimize resistance, and foster a culture of acceptance throughout the organization.

To achieve this designation, candidates must complete three essential PDC certifications:

• The integratedITSM™ System: This certification offers ‘systems thinking’ and a holistic view of the business, as well as IT and ITSM practices that emphasize process integration and alignment with the business objectives.
• integratedITSM™ Essentials: This certification provides deep insights into effective ITSM management and practices and offers nine specific building blocks needed for effectively managing ITSM processes.
• Organizational Change Management: This certification uses the 20/20 change model as the road map to equip professionals with the tools and techniques necessary to understand, plan, communicate, and successfully execute change initiatives.

More on Why This Designation Is Important to ITSM Professionals:

• Enhanced leadership skills: The Organizational Change Management Architect™ designation cultivates critical leadership competencies to enable ITSM professionals to guide their teams effectively through transition periods. Leadership is pivotal in inspiring confidence and commitment as organizations navigate change.
• Strategic alignment: Change initiatives often require alignment with broader business strategies. This designation emphasizes the importance of ensuring IT changes support and advance the overall business objectives to bridge the gap between IT and the organizational strategy.
• Improved change resilience: By acquiring expertise in OCM management, ITSM professionals become adept at preparing their organizations for change resistance, effectively mitigating its impact and improving adaptability.
• Increased career opportunities: As organizations increasingly seek professionals with a dual focus on ITSM and OCM, this designation enhances employability and career advancement potential, which can place individuals in competitive positions for leadership roles.
• Cultivation of a change-ready culture: Professionals who hold this designation are equipped to foster a culture that embraces change. They instill practices that encourage collaboration, open communication, and continuous improvement that can lead to greater innovation.
• Networking opportunities: Achieving the Organizational Change Management Architect™ designation connects professionals with a community of like-minded leaders and allows for the exchange of best practices, insights, and support as they navigate the complexities of change management in IT.

For those seeking to elevate their career and make a lasting impact on their organization’s ability to succeed, pursuing this designation is a smart and strategic move. It signifies a commitment not only to personal and professional growth but also to the overall success of the organization.

To learn more, contact one of our PDC training partners.