The Value of the integratedITSM™ Champion Designation – Elevating IT Leadership

Rolling Meadows, IL – October 22, 2024

Highly effective leadership is paramount for achieving excellence in IT service management (ITSM) in today’s fast-paced and ever-changing business landscape. Among the various credentials available, the integratedITSM™ Champion designation stands out as the gold standard for IT professionals. Unlike other designations that often only skim the surface of frameworks and methodologies, the integratedITSM™ Champion equips leaders with the comprehensive knowledge and practical skills necessary to effectively lead and drive continuous improvement initiatives within their organizations.

Why the integratedITSM™ Champion Designation Is Unmatched

While many IT designations focus solely on isolated aspects of service management, the integratedITSM™ Champion designation offers a holistic approach. This program delves deeply into the full spectrum of IT service management to empower recipients to lead transformative initiatives. Certified professionals who master critical competencies such as process mapping, organizational change management, business relationship management and the alignment of IT services with business objectives can become invaluable assets in any organizational setting.

Key Benefits of the integratedITSM™ Champion Designation

• Championing continuous improvement and strategic alignment: The integratedITSM™ Champion designation fosters a profound understanding of leading transformative change and promoting a culture of continuous improvement. By leveraging methodologies such as Agile, Lean, and robust organizational management strategies, certification holders possess the insights to align IT services with overarching business goals. They are equipped to turn IT initiatives into powerful strategic tools that can enhance organizational performance.
• Holistic mastery: Recipients will gain comprehensive expertise across various methodologies from Lean and Agile to organizational change management, business relationship management, and DevOps principles.
• Strategic leadership: Develop the capacity to lead transformations that not only enhance operational efficiency but also support long-term strategic goals.
• Operational excellence: Understand how to improve IT processes in ways that directly contribute to business success.

The Pathway to Certification

Achieving the integratedITSM™ Champion designation requires completing a robust series of ten certifications designed to build a diverse set of skills:

• The integratedITSM™ System
• integratedITSM™ Essentials
• Lean IT Essentials
• Agile Scrum Essentials
• Organizational Change Management
• IT Business Relationship Manager
• Value Stream Mapping
• IT Performance & Improvement Management
• Enabling integratedITSM™ with DevOps, Agile & Lean
• IT Business Leader

This carefully curated journey ensures candidates develop a well-rounded understanding of various ITSM methodologies and how they integrate with each other as well as across the organization. Such knowledge empowers integratedITSM™ Champions to craft and execute strategies that are not just effective but also strategically aligned with their organization’s goals.

Investing in Future Leaders

The integratedITSM™ Champion designation represents not only a credential – it symbolizes the pinnacle of expertise in leading IT service management. For organizations eager to foster leaders capable of driving transformation and aligning IT with business strategy, investing in professionals with this designation is a strategic decision that offers significant returns.

To learn more, contact one of our PDC training partners.