PDC Enhances the Value of The integratedITSM™ System Certification

Rolling Meadows, IL – March 21, 2025

Professional Designations (PDC) announces the elevated value of its trusted certification, The integratedITSM™ System. The certification now incorporates deeper insights, more interaction, broader knowledge, increased capabilities, and greater overall value for IT professionals. 

A new mindset equals new results. 

The integratedITSM™ System certification is designed to provide IT professionals with the most up-to-date and innovative approach to IT service management by focusing on the importance of ‘systems thinking’ in connecting multiple business practices into a single, unified system. 

The enhanced integratedITSM™ System certification empowers candidates with a unified, comprehensive, and structured approach for managing IT services that helps organizations streamline operations and drive more business value.

The curriculum leading to certification has been supplemented to align with today’s evolving ITSM challenges that include:

• A greater focus on ‘systems thinking’, enablers, and process management – which enables a foundational understanding how ITSM components interact
• Expanded case studies and real-world examples that allow candidates to observe best practices in action
• More interactive group discussions that lead to how to apply concepts in a collaborative learning environment

The Benefits of this Certification

Candidates will gain powerful insights and core expertise into The integratedITSM™ System, which provides a practical framework that will help:

• Improve service quality and efficiency through structured process management
• Remove silos and enhance collaboration across teams
• Implement best practices tailored to real-world ITSM challenges
• Align IT services with business objectives for a greater strategic impact
• Take an initial step toward the certifications and designations that comprise The integratedITSM™ Designation Scheme

The integratedITSM™ Designation Scheme

The integratedITSM™ System certification is foundational to Professional Designations’ integratedITSM™ Designation Scheme and is required to qualify toward the following designations:

• integratedITSM™ Champion
• integratedITSM™ Professional
• Organizational Change Management Architect™
• IT Business Relationship Management Architect™
• Value Stream Mapping Architect™
• IT Performance & Improvement Management Architect™

To learn more, contact one of our PDC training partners.

About PDC

PDC offers trusted, relevant, and industry-exclusive certifications and designations. These credentials acknowledge an individual’s achievement of a specific level of understanding of the concepts and principles within a particular body of knowledge, as well as signify the necessary competencies. 

To learn more about PDC’s certifications and to get a list of authorized training organizations, visit https://www.professionaldesignations.com. For further information, contact info@professionaldesignations.com.