The Organizational Change Management Architect™ designation, offered exclusively by Professional Designations Corp. (PDC), is the only designation in the ITSM space that formally integrates leadership, IT service management systems thinking, and organizational change management as core competencies. The three certifications that are included in this designation equip IT professionals to guide teams with clarity and confidence while ensuring change initiatives align with strategic business outcomes.

Lean is well known in manufacturing environments – where it originated – but many still don’t realize that it also applies to other fields, including IT.

That's where ‘Lean IT’ comes in.

The IT service management (ITSM) industry is saturated with certification frameworks, each claiming to offer the tools and guidance needed to drive business value. For decades, frameworks such as ITIL®, ISO/IEC 20000, SIAM, MOF, and others have shaped the way organizations manage services and operations. While each has its strengths, many IT professionals and business leaders now find themselves piecing together content from multiple frameworks just to get practical results.

"You're simply the best. Better than all the rest." – Tina Turner

Tina Turner said it best – and while she might have been singing about love, her words are the perfect way to kick off our take on the world of IT service management. Let’s have a little fun with the much-celebrated queen of rock and roll as the inspiration for this article. Because when it comes to ITSM frameworks, integratedITSM™ is, quite simply, better than the rest.

Organizations today operate in an incredibly interconnected environment, where technology, people, and processes intersect at every level. Navigating this complexity demands more than just technical expertise or functional know-how – it requires a strategic mindset that can see the "big picture." This is where 'systems thinking' becomes indispensable.

Highly effective leadership is paramount for achieving excellence in IT service management (ITSM) in today’s fast-paced and ever-changing business landscape. Among the various credentials available, the integratedITSM™ Champion designation stands out as the gold standard for IT professionals. Unlike other designations that often only skim the surface of frameworks and methodologies, the integratedITSM™ Champion equips leaders with the comprehensive knowledge and practical skills necessary to effectively lead and drive continuous improvement initiatives within their organizations.

No other IT service management (ITSM) based designation scheme in the industry puts as much emphasis on leadership skills as PDC’s integratedITSM™. A prime example of this commitment is the Organizational Change Management Architect™ designation – the only one of its kind in the industry.

In this article, we highlight the critical importance of DevSecOps certification for businesses, particularly as a recent survey reveals that a staggering 65% of IT organizations are escalating their investments in security. Additionally, we explore how this certification empowers individuals to elevate their skills, boost their marketability, and establish themselves as indispensable assets within their organizations.

In today’s dynamic business environment, effective IT service management (ITSM) is crucial for success. Organizations require skilled professionals who can manage IT operations while fostering strong business relationships that enhance overall performance. To meet this demand, the IT Business Relationship Management Architect™ designation offers a structured path for IT professionals to demonstrate their qualifications and commitment. This designation signifies that recipients have gained the knowledge to contribute to and manage critical IT and business relationships at operational, tactical, and strategic levels.

For those of you who are IT professionals, acquiring certifications is a significant achievement in your professional career. Certifications validate your expertise, support your current role and areas of responsibilities, and open doors to new career opportunities. However, acquiring certifications involves taking an exam and, for some, that can feel daunting – especially for adults who have been away from formal education for a long while. But, not to worry! If you prepare yourself well and follow some simple techniques, exams don’t have to be an unpleasant experience (really!).

PDC’s integratedITSM certifications are gaining momentum as more and more IT professionals make the switch to integratedITSM certifications and designations and away from other examination institutes (EIs).

Armed with this designation, the successful candidate understands the importance of Lean in an IT service management environment and its benefits, and the candidate will also be able to perform value stream mapping – a critical Lean activity used to identify and eliminate waste and bottlenecks.

The following is a blog posted by one of PDC’s training partners, Pink Elephant. PDC will be participating in the event as an exhibitor, and we will also be presenting a couple of breakout sessions. See you there!

Here at Professional Designations, we have already mentioned that Forrester has dubbed 2018 as the Year of Enterprise DevOps…but what does that actually entail?

DevOps is a popular buzzword within the IT industry, so should your organization consider embracing it?

Over the past year, actions taken by subject matter experts and industry leaders appear to support the notion that the growth of DevOps is accelerating rapidly – within just one year – as more and more organizations are adopting the DevOps movement’s principles and practices.

Are you ambitious, dedicated, driven, striving for professional excellence? Or are you hoping to hire someone who is?

In today’s rapidly-paced global economy where the rate of change is escalating, professional development is more important than ever to keep abreast of the latest advancements, practices and standards. However, it isn’t something that only individuals should be concerned with, but something that employers should look for and encourage.