This is a specialized certification course that goes beyond ITIL® 4 theory for the configuration management database (CMDB) and incorporates other related service configuration management topics. It also takes a deep dive into the design, deployment, and management required for a sustainable service configuration management practice.
The topics covered in this course that are not found in ITIL 4 include:
Who is this for?
Configuration managers, product and service owners, asset management owners, information and security management roles, business analysts, IT process designers, data architects, IT consultants, IT project managers.
Why get certified?
A Service Configuration Management Specialist certification signifies you have acquired the knowledge to identify the critical success factors related to organizational goals, as well as understand how to establish the approaches needed to overcome the daily design, deployment, and ongoing management issues you face in your role.
Obtaining your certification
Take a course from a training partner registered with Professional Designations and then order the exam voucher from your training partner.