Integrated Service Management Essentials - Professional Designations

Integrated Service Management Essentials™


This new service management methodology brings together the management practices of ITIL®, Lean, Agile, DevOps and Organizational Change Management. A distinctive and forward-thinking approach that is not available from any other certification program in the industry.

Validate your skills and knowledge on how these best practice frameworks work together to optimize customer value, accelerate speed to market, remove waste and lower costs.

Who is this for?

This essentials level certification is designed for those seeking to better understand how several key best practices and methodologies can be integrated to elevate business value by delivering IT services better, faster and cheaper.

Why get certified?

Validate Your Competence & Expand Your Value

Increase your value to the business and elevate your IT organization with this new “integrated” approach. Know how ITIL®, Lean, Agile, DevOps and Organizational Change Management work together for better value.

Obtaining your certification

Take a course from a training partner registered with Professional Designations and then order the exam voucher from your training partner.

Exam Details