This exam and certification augments the ITIL® certification scheme by taking a deeper dive into, and more practical view of Problem Management's root cause analysis practices, techniques and principles.
Who is this for?
This certification is for individuals charged with reducing and eliminating incidents and problems in the IT infrastructure.
Why get certified?
Acquiring this specialist certification through a Professional Designations exam signifies that you have demonstrated your ability to improve Problem Management's root cause analysis practices, techniques and principles.
Obtaining your certification
Take a course from a training partner registered with Professional Designations and then order the exam voucher from your training partner.