Defining, designing, deploying and improving business processes are critical skills that many professionals struggle with. Processes are often poorly defined, have no ownership, are outdated and have limited value. Frustration and ad-hoc deployment decelerate progress and decrease value to the customer.
Uncover new ways of thinking about process design and deployment using Agile and Lean tools such as Value Stream Mapping, Voice Of Customer, Critical to Quality, incremental process development/deployment and more.
Define the right processes and drive conversations that create customer value and positive outcome.
Who is this for?
This certification is designed for those who desire to improve their ability to design, refine and deploy processes efficiently, cost-effectively and in a timely manner. It is for those who understand that value is defined by the customer.
Why get certified?
Acquiring this certification will equip you with the knowledge, skills and competence to design and deploy effective IT business processes. It will enable you to uncover value and meet Customer expectations.
Obtaining your certification
Take a course from a training partner registered with Professional Designations and then order the exam voucher from your training partner.