Integrated Service Management Advanced™


Completion of Integrated Service Management Advanced™ leads to the designation Integrated Service Manager™.

This powerful and distinctive viewpoint builds on the Integrated Service Management Essentials certification. It is the advanced level intended for those charged with planning and executing IT Service Management best practice initiatives based on Lean, Agile or DevOps. If your role includes responsibility for rolling out continual process and service improvements in any area of IT Service Management, or responsibility for major transformational changes in IT Service Management then this is the certification for you.

This advanced 2-day certification course will teach and equip individuals to establish an integrated roadmap that adopts and adapts practices from several frameworks and models.

Who is this for?

This certification is for those charged with planning and executing IT Service Management best practice initiatives and improvements in collaboration with Lean, Agile, DevOps and Organizational Change Management practices.

Why get certified?

Validate Your Competence & Expand Your Value

Acquiring this certification through Professional Designations signifies that you have demonstrated that you are capable of applying an “integrated” approach to service management and service value.

Obtaining your certification

Take a course from a training partner registered with Professional Designations and then order the exam voucher from your training partner.

Exam Details